There are many ecommerce websites in cyberspace today. Competition in the internet can be very fierce. But because it is a convenient way to shop, online shopping and e-commerce websites have become very popular. But because competition is fierce having a unique and compelling website is very important. If you are having your ecommerce website designed, it is very important to pay attention to certain details in order to avoid costly ecommerce web design mistakes.
The first web page design mistake to avoid is having bad graphic design. If the web design is bad nobody is going to stay long on the page. However if the web design is good then people will stay longer to find information and whatever else they find compelling and interesting.
Customer service is very important to people who buy stuff online. Having bad customer design is a big mistake when designing an ecommerce website. Customer service should be easy to contact and a representative should be reachable during office hours and if possible beyond. Communication is very important when purchasing online and people who have experienced bad customer service online will most likely be not comfortable visiting the same site again.
Making a customer register before he or she can buy or surf in your site is a no-no. Not only is this inconvenient but also annoying. Surfing and browsing for products on your website should be free. Avoid this web development error at all cost.
Before going live check your website for errors. Glaring and obvious errors on your website can decrease its credibility and market value of your site. Make sure all coding is correct as well as content, product description, images and prices are always correct.
When shopping online, transaction safety is always a big issue. Make sure you provide secure ways of buying. Buyers should feel safe when they are providing credit card details or their addresses. If your site is unsecure people might lose their money and lose their confidence in your online business.